Terms of use

1. Acceptance

By using SPARK you agree to these terms. If you use SPARK for a business, you confirm you are authorized to accept them for it. A separate written agreement with a customer takes priority over these terms where they differ.

2. Eligibility and business use

SPARK is for business use only, by people at least 18 years old who are authorized by a participating company. SPARK is in private development and controlled testing and is not generally available.

3. Administrators and accounts

Each customer's administrators decide who can use its SPARK company and with which permissions, and are responsible for keeping that access current. Users must keep their sign-in details confidential and report suspected misuse.

Legal notices and questions about these terms: support@sparkboss.app.

4. Subscription relationship

Access to SPARK, any modules and any fees are governed by the agreement between SPARK and each customer. These terms do not offer or set any price.

5. Connected third-party integrations, including Zoom

• Zoom is an independent third party. SPARK is not affiliated with, endorsed by or sponsored by Zoom. Zoom's own terms govern your use of Zoom.
• Customers are responsible for their Zoom licenses, for giving employees any required notices, for obtaining consent required by law for call recording, and for complying with laws on text messaging (SMS), including consent and opt-out requirements.
• Other connected services are governed by their own terms. SPARK is not responsible for third-party services or their availability.

6. Acceptable use

You may not: access data you are not authorized to see; attempt to bypass company separation, permissions or security; upload unlawful or harmful content; interfere with the service; reverse engineer it except where law allows; or use SPARK to send unlawful communications.

7. Permissions

Features and data are available only according to the permissions a customer grants. Permissions may change at any time at the customer's direction.

8. Customer data

Customers own the data they put into SPARK. Customers grant SPARK the rights needed to host, process and display that data to provide the service. See the privacy policy.

9. Intellectual property

SPARK, its software, name and logo are owned by SPARK's provider and its licensors. No rights are granted except those needed to use the service as permitted.

10. AI features

AI suggestions may be incomplete or wrong. Users should review them before relying on them. AI features act only within the permissions of the user.

11. Suspension, disconnection and termination

Access may be suspended for security risks, misuse or breach of these terms, or as provided in the customer's agreement. Customers may disconnect integrations at any time. On termination, data export and deletion are handled as agreed with the customer.

12. Warranties

SPARK is in private development and is provided "as is" and "as available" to the extent the law allows, without warranties of any kind, express or implied, including fitness for a particular purpose, except as stated in a customer's written agreement.

13. Limitation of liability

To the extent the law allows, SPARK's provider is not liable for indirect, incidental, special, consequential or punitive damages, or lost profits or data. Total liability limits will be set out in the customer's agreement.

14. Indemnification

Customers will defend and indemnify SPARK's provider against claims arising from the customer's data, its use of third-party services (including call recording and text messaging), or its breach of these terms or the law.

15. Governing law and disputes

The governing law and venue for disputes are being finalized and will be stated here. Until then, they are as set out in the customer's written agreement.

16. Changes

These terms may be updated. Updated terms will be posted here, and significant changes will be communicated to customers.