Integrations
Work with the systems a company already trusts
Every connection to an outside system is authorized by the company, limited to what it needs, and can be disconnected. SPARK does not invent connections that a vendor does not offer.
Three ways a function can be owned
SPARK runs it
SPARK is the system of record and the outside system is not needed for that workflow.
An outside system runs it
The company keeps the outside system. SPARK reads or exchanges data through a governed connection.
Both share it
Each piece of information has one named owner, so the two systems never silently overwrite each other.
Zoom Phone
Zoom Phone for SPARK Phone
In testingA company's Zoom administrator can authorize core users/extensions, number and call-history synchronization, alongside signed call events so staff can follow up from the right customer record. This integration is being prepared and tested and is not generally available. Zoom is an independent company; this integration is not endorsed by Zoom.
Every connection follows the same rules
- Authorized separately for each company, by someone with permission.
- Keys and sign-in tokens stay on the server and are never shown in the app.
- Incoming updates are checked, matched to one company only and retried if saving fails.
- Connecting and disconnecting is recorded in history.
In private development
SPARK b.o.s.s. is currently in private development and controlled testing. Access is limited to authorized users of participating companies.
Authorized User Sign In